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The email we sent was answered within 6 hours of sending the request.

Direc TV service requires a contract for service so customers are bound to keep service for the length of the contract or face early termination fees. Box 6550 Greenwood Village, CO 80155-6550 Customers can visit the official website for Direc TV at

Direc TV requires installation of equipment outside the home, including but not limited to, a dish that may be attached to the roof or window of the home. Customers who wish to contact Direc TV by mail for customer service purposes can use the corporate mailing address. This website is dedicated to explaining the products, services and bundles offered by Direc TV.

The system repeated prior to connecting us with a customer service representative.

We waited through the automated response system approximately 3 minutes.

Customer service options are available on the contact us page of the Direc TV website. If customer service is the reason for your visit to the Direc TV website, you can use the support link:

Click here to leave a comment about your customer service experience. The support side of the Direc TV website offers a lengthy FAQs section and question and answer page.We submitted a customer service request to test how long it takes for the company to respond. We pressed 0 to bypass the automated system and the system just restarted.We pressed 0 two more times in an attempt to be connected to customer service.The call was disconnected after the recorded message said the call could not be completed.We called back and followed through the entire automated system.When we finally spoke to a representative, we noticed a discernible language barrier leading us to believe the customer support center was not in the local area.

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